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Cancellations or modifications can only be accepted within 24 hours from when the from when the order confirmation email is sent by the EDQMe-mail is sent by the EDQM. After this time,you  you will not be able to modify or cancel your order and you and you will remain financially liable for itfinancially liable for it.

Cancellation or modification requests can requests can be sent sent via the EDQM HelpDesk.In  In the subject line,please write “Cancellation”  please write “Cancellation” or “Modification” followed by the purchase order number if you have not received an order confirmation.

For information on how to use the EDQM HelpDesk, please see the the HelpDesk User Manual.